Privacy Policy

  1. Introduction

V. Metallinos Music Education Lab P.C. (hereinafter referred to as “Music4Kids”, the “Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek and European data protection laws.

This Privacy Policy explains what personal data we collect through the website www.music4kids.gr, why we collect it, how we use it, with whom we may share it, and what rights you have regarding the processing of your personal data.

  1. Data Controller

The Data Controller for the personal data collected through the website www.music4kids.gr is:

V. Metallinos Music Education Lab P.C.
6 Kodratou Street, Metaxourgio, Athens 10437, Greece
Tel.: +30 210 3839400
Email: [email protected]

  1. What Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data:

Contact Information

• Full name
• Email address
• Telephone number
• City or area of interest

Information Related to Music4Kids Programs

• Child’s name
• Child’s age or age group
• Preferred school location
• Program of interest
• Information you choose to provide through contact forms or trial lesson requests

Technical Information

• IP address
• Device type
• Browser and operating system
• Pages visited
• Cookies and similar technologies

  1. How We Use Your Data

We use your personal data for the following purposes:

• Communicating with you regarding trial lesson requests.
• Providing information about our programs and services.
• Managing enquiries and customer support requests.
• Sending news, updates, educational content, and promotional offers where you have provided your consent.
• Improving website functionality and user experience.
• Analyzing website traffic and marketing performance.
• Ensuring the security of our information systems and services.
• Complying with legal and regulatory obligations.

  1. Legal Bases for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent.
• Taking steps at your request prior to entering into a contract.
• Performing a contract or providing services you have requested.
• Compliance with legal obligations.
• The legitimate interests of the Company in operating, developing, and securing its services.

  1. Data Sharing

With LAB Network Schools

Music4Kids operates through a network of company-owned and affiliated schools within the LAB Music Education network.

Depending on the school location selected when submitting a form, your information may be shared with the company operating the relevant location solely for the purpose of responding to your enquiry, scheduling lessons, or providing educational services.

With Service Providers

We may work with third-party service providers that support the operation of our website and services, including:

• Website hosting providers
• Email and newsletter providers
• SMS communication providers
• CRM and information system providers
• Analytics and advertising service providers

These providers process personal data solely on our behalf and under appropriate contractual data protection obligations.

  1. Information Systems and Third-Party Services

Your personal data may be stored or processed through the following systems and service providers:

• LAB Music Education central CRM / ERP platform
• Google Workspace
• Brevo
• Resend
• Apifon
• Yuboto

Information submitted through website forms may be recorded in the LAB Music Education CRM/ERP system for the purposes of enquiry management, customer support, and communication with students, parents, and guardians.

Some of the above providers may process personal data outside the European Economic Area (EEA), applying appropriate safeguards as required by applicable data protection legislation.

  1. Children

Music4Kids services are designed for infants, toddlers, and preschool-aged children.

Personal data relating to minors is collected exclusively through their parents or legal guardians, or with their consent where required by applicable law.

  1. Cookies and Tracking Technologies

The website uses cookies and similar technologies to ensure proper functionality, improve user experience, analyze website traffic, and measure the effectiveness of marketing activities.

Further information is available in our Cookie Policy.

  1. Analytics and Advertising Tools

We use the following services:

• Google Analytics 4
• Google Tag Manager
• Meta Pixel

These tools help us measure website traffic, understand visitor behavior, and optimize our marketing campaigns.

Their use is subject to the consent preferences you provide through our cookie management system.

  1. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected.

Indicatively:

• Contact enquiries: up to 24 months
• Trial lesson enquiries: up to 36 months
• Newsletter subscribers: until consent is withdrawn

You may unsubscribe from our communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

Data may be retained for longer periods where required by law or necessary for the establishment, exercise, or defense of legal claims.

  1. Your Rights

Under applicable data protection legislation, you have the right to:

• Access your personal data.
• Correct inaccurate or incomplete information.
• Request deletion of your data.
• Restrict processing.
• Object to processing.
• Request data portability.
• Withdraw your consent at any time.

To exercise any of your rights, please contact us at:

[email protected]

  1. Complaints

If you believe that your rights regarding the protection of your personal data have been violated, you have the right to lodge a complaint with:

Hellenic Data Protection Authority (HDPA)
1-3 Kifisias Avenue, Athens 11523, Greece
Tel.: +30 210 6475600
Website: https://www.dpa.gr

  1. Changes to this Privacy Policy

This Privacy Policy may be amended or updated from time to time. The latest version will always be published on this website and will become effective from the date of publication.